When you use a chartered architect you are protected; skills have to be exercised to the standards established by the professional body, in professional conduct and in the procedures by which your appointment is executed.
A chartered architect is obliged to uphold the reputation of the profession and fellow professionals; to carry out work on behalf of clients honourably, independently and efficiently; and to declare any interest which might conflict with the status of an independent consultant architect.
The RIAS is willing to assist with any difficulties that may arise concerning an architect's appointment. However, serious complaints regarding conduct should be addressed to:The Architects' Registration Board (ARB)
Please note that the Royal Incorporation of Architects in Scotland (RIAS) can only advise on matters concerning its members.
If matters cannot be resolved by negotiation mediation is a cost-effective and quicker alternative form of dispute resolution to reach an acceptable compromise The RIAS maintains a list of appropriately qualified mediators. This list is available on enquiry from the RIAS.
The RIAS holds a list of accredited expert witnesses who can give opinions on construction disputes and professional competence disputes. The list is available on enquiry from the RIAS.
The RIAS is an authorised Adjudication Nominating Body. Upon formal request the Incorporation will nominate an adjudicator from a list of accredited senior members of the profession. An administrative fee is charged for this service.
Arbitration needs to be considered where a dispute has arisen which seems incapable of ready solution by ordinary amicable discussion. The RIAS will nominate an arbitrator from a list of suitably qualified experienced members. An administrative fee is charged for this service.
For information on dispute resolution and RIAS nomination procedures, please contact Maryse Richardson, Practice Manager, firstname.lastname@example.org.